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Technology Solutions

Most warehouse management systems (WMS) are designed and supported by people that understand the basics of managing inventory transactions but do not fully comprehend the intricate details of what it really takes to run a warehouse. This lack of practical knowledge results in systems with standard functionality requiring expensive customizations to fit user requirements, as well as frustrations with technical support and system integrations.

Our suite of warehouse technology, which includes our Warehouse Management System (WMS), Warehouse Execution System (WES), and Supply Chain Control Hub (SCCH), is designed and refined based on experience and feedback from teams who use it every day. It completes the puzzle for your company by consolidating several business management software functionalities into one comprehensive solution.

Our customers benefit from the following:

  • Consolidation of multiple systems into one
  • Efficient and risk-aware system implementation
  • User-friendly administration panel for simple configurations
  • A team of EDI experts for seamless system integrations across systems and locations
  • Modern, scalable development platform

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Inventory Management

Like beginners with Rubik’s cubes, distribution centers struggle to create and enforce efficient receiving, picking, and shipping processes. Inventory management is often disorganized, inaccurately tracked, and stored inefficiently. These issues can lead to order delays, increased labor expenses, underutilized warehouse space, and safety concerns.

WOW Logistics’ WMS is designed to eliminate these common problems and goes beyond the functionality of a typical system.

Receive, pick, and ship inventory accurately and efficiently

  • Integrate trailer inspections and guided put away processes into a single, consistent operator workflow
  • Prioritize operators’ work to guide them through the most efficient travel path and picking sequence
  • Integrate ERPs via EDI to streamline the order process and share data in real-time
  • Track transaction times to analyze your “cost to serve” by item or end customer

Track inventory record accuracy

  • Drive put away and inventory management processes to keep product in an optimal location
  • Streamline replenishment process keeping fast-moving item locations full to improve picking speed
  • Control, manage, and inspect process adherence to ensure accurate execution
  • Validate inventory numbers via automated cycle counting and spot checks
  • Verify inventory data such as volumes, locations, and movement

Facility Management

A lack of standard operating procedures (SOPs), safety and damage tracking, and efficient systems to manage resources leads to unnecessary expenses and liability within a distribution center. WOW Logistics developed our WES to address these issues holistically and enhance facility management.

Centralize SOPs

  • Simplify training and create consistency across all employees and facilities
  • Access an expansive library of existing SOPs based on WOW’s WMS and DC optimization experience

Streamline resource management and directed work

  • Save time and money through automated processes that prioritize work and dynamically assign operators to the most important tasks
  • Track activity and measure operator downtime to efficiently scale labor and material handling equipment use

Monitor safety and centralize damage claims

  • Incident management system provides universal visibility to incidents, root causes, and costs
  • Integrated KPIs and built-in root cause analysis reduces risk through targeted improvements

Manage physical warehouse space and equipment

  • Document records of facility inspections, pest control, housekeeping, and corrective action logs
  • Integrated material handling equipment (MHE) safety inspections and automated preventative maintenance scheduling

Supply Chain Execution

WOW’s SCCH offers system connectivity by creating a centralized system bringing visibility and effective management to control supply chain processes, scope, costs, and key performance indicators (KPIs) across an entire warehouse network. The system:

Facilitates continuous operational improvement with KPIs and goal measurement

  • Establishes KPI goals and communicates real-time performance through sharable dashboards.
  • Increases KPI analysis and visibility to adjust negative trends quickly

Streamlines project scope management to drive consistency and accurate billing

  • Manages the process of scope changes, including requests, workflow, approval, and implementation
  • Document control, two-sided approvals, and an ongoing log of change impacts

Saves money by automating cost management

  • Reduces unnecessary expenses via an integrated review process
  • Aligns forecasts and pre-planned expenses
  • Limits unapproved spending through two-party approvals

Manages planned and unplanned changes to scope of services

  • Automates the request, tracking, approval, and cost of special handling requests
  • Documents new requests in real-time

Fosters positive vendor relationships

  • Merges all data into a single data set, providing a holistic view of contracts, scope changes, volumes, and billing

Drives efficiency in facility volume management

  • Provides visibility to warehouse resources through a central scheduling system
  • Controls available appointments, yard slots, and dock doors